Terms & Conditions

Last updated: 8/20/2025

1. Introduction

Welcome to our property rental platform. We connect landlords and tenants and provide tools to help manage the rental lifecycle, including listing, verification, secure document handling, and e‑sign lease execution. By using our platform, you agree to these Terms & Conditions.

2. Definitions

  • "Platform" refers to our property rental website and services
  • "Landlord" refers to property owners listing their properties
  • "Tenant" refers to users searching for rental properties
  • "Services" include property listing, communication, verification, document generation, e‑sign lease signing, and related features made available on the platform

3. Listing Terms

3.1 For Landlords

  • Posting property listings on the platform is free
  • Listings may be reviewed or moderated to maintain quality, safety, and compliance
  • Landlords are responsible for the accuracy and legality of all property information provided
  • All properties must be legally available for rent and comply with applicable laws and regulations

3.2 For Tenants

  • Use the platform to discover properties, submit inquiries, and complete screening or documentation steps as requested
  • Evaluate listings with care and report any suspicious activity through our support channels
  • Avoid off‑platform payments or sharing sensitive information outside secure flows

4. Verification and Screening

  • We may require phone, email, or identity verification to protect users and reduce fraud
  • Where applicable, optional screening steps (e.g., proof of income or document verification) may be requested by landlords or initiated by tenants
  • We may pause or remove content that violates policies or appears fraudulent

5. Lease and E‑Sign

  • We provide a secure e‑sign lease signing process
  • Leases executed on the platform are supported by our process coverage and legal review to help protect tenants and landlords
  • The platform does not provide legal advice; templates and workflows are provided for convenience and should be reviewed by the parties
  • Executed documents may be stored securely on the platform for record‑keeping

6. Fees and Payments

  • Posting property listings on the platform is free
  • Some optional services (e.g., enhanced verification, premium visibility, or payment facilitation) may incur fees that are clearly disclosed at the point of use
  • Payments, when used, may be processed by third‑party providers; applicable provider or transaction fees may apply
  • Unless explicitly stated, the platform is not a party to rental payments between landlords and tenants

7. Communication

  • Use platform channels for professional and secure communication
  • Do not share sensitive personal data outside secure flows
  • We may monitor or moderate communications for quality and safety in accordance with our policies

8. Privacy and Data Protection

  • We collect and process personal data in accordance with our privacy practices
  • Users are responsible for safeguarding their accounts and credentials
  • Document uploads and e‑signed agreements are handled with appropriate security controls

9. Platform Rules

  • No discrimination, harassment, or unlawful content
  • No false, misleading, or fraudulent information
  • No spam or unsolicited advertising
  • No misuse of the platform or attempts to bypass security

10. Termination and Suspension

  • We may suspend or terminate accounts for violations of these terms or applicable laws
  • Content may be removed for non‑compliance with policies or for safety concerns
  • Users may request account termination at any time

11. Limitation of Liability

We facilitate connections and provide tools to support the rental process, but we do not control or guarantee any property, party, or outcome. We are not liable for agreements or transactions between landlords and tenants, or for losses arising from user‑provided information or third‑party services.

12. Changes to Terms

We may update these Terms & Conditions as our services evolve. Material changes will be communicated, and continued use of the platform constitutes acceptance of the updated terms.

13. Contact Information

For questions about these terms, please contact us via our contact page.